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Communication Skills

Say what you mean — clearly, confidently, and persuasively.

Strong communicators get heard, get trusted, and get promoted. This program develops the spoken and written communication skills that underpin every career: structuring a message, presenting to a room, writing professionally, and reading the people you’re speaking with.

Every session is practice-based: short talks, structured discussions, written exercises and presentation training with direct feedback — so progress is visible week by week.

The program uses a cumulative practice model: each week builds on the previous one. Participants deliver a one-minute talk in week one, receive structured peer feedback, and apply the improvements to a five-minute presentation in week three. Written exercises follow the same pattern — a professional email in week two feeds into a short structured report in week four. All recordings and written pieces are kept in a personal folder, so participants can measure their own progress concretely.

What you will learn

  • Structure a message so it lands the first time
  • Speak confidently in meetings and presentations
  • Write clear professional emails and short reports
  • Listen actively and ask questions that move conversations forward
  • Read body language and adapt tone to your audience
  • Navigate disagreement and negotiate respectfully
  • Adapt a single message for different formats — spoken briefing, written email, and a two-slide summary — without losing the core point
  • Manage the physical signs of communication anxiety: breathing, pace, and posture techniques that reduce visible nervousness under pressure

What you walk away with

Graduates communicate with noticeably more clarity and confidence — in interviews, meetings, customer conversations and writing. The personal portfolio of recorded talks and written pieces produced during the program gives graduates tangible evidence of their communication ability to reference in job interviews or professional contexts.

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